Delete your account

This page explains how to request deletion of your Electric account (used by the Electric Agents mobile and desktop apps, the Electric dashboard at https://dashboard.electric-sql.cloud, and the Electric CLI) and the data we hold about you.

If you only want to sign out of the app on a device, open the app's account screen and tap Sign out — that does not delete your account or any of the data stored on our servers.

How to request deletion

Send an email to [email protected] with the subject "Account deletion request" from the email address associated with your Electric account.

Please include:

• The email address tied to your Electric account.
• The sign-in method you used (GitHub or Google).
• Whether you want the account fully closed, or only specific data removed (for example, a particular workspace, project, or agent server).

We will reply to confirm receipt, verify that the request is coming from the account holder, and then process the deletion.

What we delete

When you request a full account deletion, we delete:

• Your Electric account profile (name, email, sign-in identifiers from GitHub or Google).
• Workspaces, projects, environments and agent servers you own, and the application data stored in them (sessions, messages, tool invocation history, and any synced records).
• Authentication tokens issued to your account.
• Local device data is stored on your device — uninstalling the app removes it. We do not need to take any action on our end for that.

If a workspace is shared with other users, we will contact you to agree on how to handle the shared data before deleting it.

What we may retain

We may retain a limited subset of data after deletion where we are required or permitted to by law:

• Billing and tax records (invoices, payment history) for the period required by tax and accounting law in our jurisdiction — typically up to seven years.
• Audit and security logs for a limited period, to investigate abuse, fraud, or security incidents.
• A record of the deletion request itself, so we can demonstrate the request was honored.
• Aggregated or anonymized usage data that can no longer be tied back to you as an individual.

We do not use any retained data for marketing or analytics tied to your identity after deletion.

How long it takes

We aim to complete deletion requests within 30 days of verifying the request. We will let you know if a particular request will take longer for any reason.

Other privacy rights

Deletion is one of several rights described in our Privacy Policy. If you would rather export, correct, or restrict the use of your data instead of deleting it, the same email address handles those requests: [email protected].